Confidentiality is a cornerstone of our labour relations assistance. When you contact the AASUA for any reason, we treat communications with the utmost discretion and members can feel confident and secure in bringing their issues and concerns to us.
Our duty of fair representation requires that we fairly represent all employees in good faith and without discrimination towards any member. Our Labour Relations Officers can assist you with concerns about matters related to your collective agreement or the terms and conditions of your employment.
Sometimes matters can be resolved through discussion; other times it is necessary to file a formal grievance. The grievance procedures are set out in the collective agreements and are a mechanism of resolving differences between Association members and University Administration that cannot be resolved informally. Whatever your concern, we will advise you of your rights and your options.
Please call or email to make an appointment in advance so that the Labour Relations Officers are better prepared to assist you. If you have any questions or concerns, contact our office at 780-492-5321 or email us at reception.desk @ aasua.ca (remove spaces).